FAQs

SHIPPING

When will my order be shipped out?
When will my order arrive?
Will my parcel be charged customs & import charges?

EXCHANGES, RETURNS AND REFUNDS

What if I change my mind after placing an order?
What should I do if my item arrives damaged?
What if I received the wrong items or short in my order?
Is there a charge for making my return?
How long will it take to process my return?

SHOPPING & PAYMENT

What forms of payment can I use?

ORDER HISTORY

Can I see a record of my transactions at enrich-online.com?

PRIVACY

Is there a risk storing my information online with you?